Delivery

What are the costs related to delivery?

Delivery rates are set at 6.99$ for orders in Canada. Delivery isfree for all orders of75$ and in these regions. For all orders to United States, delivery charges will be calculated at the time of payment.**Please note that for all orders of 300 and, deliveries are made with mandatory signature upon receipt of the package.s.

What are the delivery times?

Your order will leave the warehouse the same day or the day after your order, weekdays.). Your package will then arrive at your home in24 to 48 working hours* for delivery anywhere in Quebec and Ontario, depending on your sector. For delivery to destinationnational (rest of Canada, delivery times are 5 to 7 working days. For orders to United States, the deadlines are 10 working days. When your order leaves the warehouse, you will receive an email with your tracking # in order to track your package. This number will be active from 24 to 48 hours after you receive it. Please note that there may be a little longer delivery time in peak periods like Black Friday sales, Boxing Day sales, during the holiday season and during various events that shake up our worldonde (for example a pandemic). Due to the different strikes / pressure tactics carried out by the postal services, the deadlines may also be extended. Know that Womance provides additional resources, such as motivated, hardworking and happy employees during peak periods so that your order leaves the warehouse as quickly as possible.

It is possible to pick up my order somewhere rather than having it delivered?

Yes it is possible and this service isFREE. At the end of your order, you can choose the option'' Pick up at head office in 24 hours '' and your order will be ready to be picked up onNEXT DAY (weekdays, Monday to Friday! Following your purchase, you can make an appointment directly in your order confirmation email. You must make an appointment to collect your order otherwise, you may come for nothing since no one will be available to open the door for you. We are located in Quebec at 1269 rue Paul-Émile Giroux, Local # 205, Quebec QC, G1C 0K9.. Please note that we take all government sanitary measures to ensure safe pickup.

I click on my tracking number and my package seems to have gone astray. What can I dore?

You can communicate directly to the Purolator (1-888-744-7123 with your tracking number on hand. They are the ones who can tell you exactly where your package is. If they ever tell you that they can't find it is rather rare, write to us ats au orders@womance.ca, we'll take care of the rest with you.

Are delivery charges refundable?

All delivery charges, including those for returns, are non-refundable.